Great experience overall. The account setup was smooth, and the deposit process was straightforward. There was a small issue, but Teresa handled it quickly and was very easy to work with. Highly recommend.
Went above and Beyond in terms of service. Quick phone answer, exceptional reception, and very helpful staff. Will be coming here again. Thanks Josef Gas
Excellent service. I needed some "accomodation" and they found a way to help me out, although first they told me "no way", but after me asking nice, there was one. Thank you!! The pink balloons won.
I came in for a simple argon bottle swap—not a lesson in surprise fees. If you intend to charge an “environmental fee,” disclose it upfront in your quote. Adding it at checkout is unacceptable. Be transparent or adjust your pricing—don’t hide it.
Was recommended to come here for my welding supplies from my welding instructor and I was not disappointed. Friendly staff, and super helpful. Will definitely be coming here for all my welding needs in the future!!
Excellent service, I went to the store to open an account, all the staff are qualified and very kind, even without an appointment they promptly accepted my request and in a few minutes everything was done.
Amazing experience every time. I run a business and every time I need something whether scheduled or last minute I’m taken care of. Easy customer service and product handoff and refills, only place to go!
Always helpful, prompt and informative service. I'm a business owner that needs reliable and professional service to counter the chaos of my work week. Knowing that I can go to Josef for supplies (and with questions the never make me feel dumb for asking) and they're open when they say they'll be, prices are stable and they always have stock. That's worth it's weight in gold. Highly recommended.
My 18-year-old son recently embarked on his journey into welding college, and as a parent, I quickly realized how overwhelming the gear requirements can be. He was told he needed a high-quality half-mask respirator, but we hadn’t the foggiest idea where to start, which brands were reputable, or how a proper fit should even feel.
From the moment we walked through the doors, we were in great hands. We were greeted by the store manager, Karen, and I cannot say enough good things about her. In an era where customer service can feel rushed, Karen was a breath of fresh air. She was incredibly patient, kind, and genuinely invested in making sure my son was safe and comfortable.
What really made Karen stand out was her hands-on approach. She didn’t just point us to a shelf; she stayed with us, helping my son try on multiple brands and various sizes. She explained the nuances of the seal and the weight of each mask, ensuring he chose the one he liked best rather than just the most expensive one. Beyond the mask itself, she took the time to educate us on the different filter ratings, explaining exactly what he’d need for his specific classes.
To our surprise, Karen also mentioned a student discount, which is a huge help for anyone just starting out in trade school. It is clear that Karen doesn’t just manage a store—she builds relationships and supports the next generation of tradespeople.
Thank you, Karen, for turning a confusing shopping trip into an amazing, educational experience. You have earned our loyalty! If you are a student or a parent of one, do yourself a favor and go see Karen. This shop provides top-tier service and truly treats their customers like family. We will be back for all his future welding needs!
