I have had nothing but problems with Josef Gas. Tanks leaking, deliveries showing up whenever they feel like it, and trying to get customer service to actually help is like pulling teeth. Nobody seems to know what’s going on and nobody seems to care. I pay good money for this service and I shouldn’t have to chase people around just to get basic things taken care of.
And then to top it all off, I was treated terribly because of my weight. I’m a woman in my 60s and I’ve been around long enough to know when somebody is being disrespectful. The owner and Richard Dawson made comments about my size that I found completely disgusting and embarrassing. I went there looking for help, not to have somebody make personal comments about what I look like.
I wouldn’t recommend Josef Gas to anybody. The tanks, the deliveries, the customer service and the way customers are treated are all a joke from my experience. Save yourself the headache and your hard-earned money. There are other companies out there that will at least treat you like a human being.
Nathan was AWESOME today. I have a small 8.80 pd propane tank. I wasn't sure if it was full or not and needed it be 100% full. With Nathan's , experience, he believed there was plenty of propane in the tank but he still took the time to hook it up. The tank was full. I was happy to pay but Nathan kindly said, no charge. I appreciate Nathan's customer service! Top notch!!!
